94423 35597
No.40, 100 Feet Rd, next to Annamalai Car Jewellery, Natesan Nagar, Puducherry - 605005
Shipping &Return/Refund Policy
We offer free standard delivery across India.
The item gets dispatched within 3-5 days from the day your order gets placed. It gets delivered in another 5-7 days.
All the shipping is done through Delivery/Blue dart shipping.
Please check the product packaging before accepting the delivery from Blue dart.
Shipping can be tracked on the account page.
PM ENTERPRISES return and refund policy applies only to Products purchased and located within India. Logically, items that were not paid for, as part of a promotion or "buy-one-get-one free" special offer, are not eligible for refunds or sleep trial exchanges. If you want to return any Products purchased and located within the States within the trial period after your receipt, please follow the process for each product category:
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1) Mattresses, and Toppers: PM ENTERPRISES will pay for return shipping. For any non-mattress product, PM ENTERPRISES is not responsible for any costs incurred from repackaging and cannot reimburse customers for a replacement box or packaging services. c) Refunds are paid AFTER the mattress is RECEIVED in good condition by PM ENTERPRISES Mattress for recycling or charitable donation. This eliminates the gray market for returned mattresses on eBay, Craigslist, etc. The funds can only be returned to the original form of payment. d) Exclusions: a. If the mattress or mattress topper was purchased from a third-party source, such as Amazon or Groupon, returns are different and subject to each retailer’s policy. As such, the 30-day trial on the purchase does not apply. b. If international customers purchase a mattress, or mattress topper outside the continental US, customers are responsible for the shipping costs associated with the mattress return. c. Limited to one of each particular product, once per household, on the original order only. Exceptions: Memory form Pillows, Latex Pillows, and Twin XL size mattresses (used to make a Split King for use on an adjustable base), for which two may be returned from a single order since they are often bought in pairs.) We define this household-wide policy by your customer name, shipping address, or billing method/account or billing address. d. Mattresses and toppers must be in a condition suitable for donation to be eligible for return (i.e., no stains, tears, excessive odors, or soiling) with the law tag attached to the mattress and in its original, unaltered state.. Mattresses must be opened within 30 days of receipt.
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Contact Us
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PM ENTERPRISES Mattress welcomes your questions or comments regarding the Terms:
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